DJI Fly app not working

DJI Fly App Not Working? Easy Fixes

I've got some quick fixes to get it back in action for smooth drone adventures. Let's get flying!

DJI Fly app not working- troubleshooting guide for smooth drone flights.

Image Credit: Riseabove

Drone use has become more common than ever. If you are someone who lives near beautiful scenery or iconic landmarks in the US, this statement would not surprise you. Drones have revolutionized the way we capture beautiful moments, survey surroundings, and do many other activities. And one of the most used apps for operating a drone is the DJI Fly.

But what to do if the DJI Fly app is not working? What if the DJI Fly app won’t open? This can be a disheartening situation. Here in this comprehensive guide, we will walk you through easy fixes in such situations.

What is the DJI App?

The DJI App, or specifically the DJI Fly app, is a user-friendly and intuitive interface that is designed to enhance the drone flying experience. Through this app, users can control their drones, capture stunning aerial footage, and personalize flight settings.

Users of the app will find it packed with many exciting features, such as easy-to-follow flight tutorials, advanced camera controls, real-time mapping, and more. But the real question that we need to answer is what to do when the DJI Fly app not working at all. So, let’s get onto that.

Understanding the Issue

The DJI Fly app is like a command center for your drone, and if the DJI Fly app not working on Android, then it could be an issue that needs to be resolved immediately. And the first thing you need to do to diagnose the problem is to do some checks.

Preliminary Checks

If the DJI Fly app not working properly, then it is very likely it is a simple issue that can diagnosed with some basic checks. Here are they:

Android-Specific Solutions

Now that we have covered the basics of the problem that can be the cause behind the DJI fly app not working, it’s time to turn our heads toward operating systems. We are starting with Android services.

1. Sideloading the App

Since 2021, the DJI Fly app has not been available on the Google Play Store. To use the app, users have to download the APK file directly from DJI’s official website. Here is how to do that:

2. Clear Cache and Data

Another common reason why the DJI fly app won’t open on your Android device is cache and data issues. Try clearing the cache and data through the device settings. Doing so will resolve issues stemming from corrupted data.

iOS-Specific Solutions

For iPhone and iPad users, the approach is slightly different:

1. Updating iOS

Make sure that your device has the latest iOS update installed. An outdated iOS can lead to compatibility issues with the latest version of the DJI Fly app.

2. Reinstall the app

Sometimes, deleting the app and then reinstalling it from the App Store can work wonders. Doing so can fix issues caused by a corrupted installation.

3. Storage Space

Lack of storage space in the device can also hinder app performance. Check your device’s storage and free up space if necessary.

Contact DJI Support

After exhausting the above measures without success, the only recourse left is to reach out to the DJI support team. They have a reliable and efficient customer support team at their disposal.

Prepare a detailed description of your issue, the model of your device, and the OS version. Also, document any error messages or patterns in the app’s malfunctioning to help the support team diagnose the issue more effectively.

Frequently Asked Questions(FAQs)

The DJI app may crash due to various reasons. These could range from compatibility issues, running an outdated version of the app, or software conflicts. Insufficient storage or memory, corrupted app data, and bugs in the app itself can also cause crashes.

Most of the latest phones in the market are compatible with the DJI fly app, including models from major brands like Apple, Samsung, Huawei, and Xiaomi. iPhones running iOS 11.0 or above and Android devices with Android 6.0 or higher generally support the DJI fly app. You can look for the app’s compatibility list at DJI’s website.

Actually, that is not factually true. Google did not specifically remove the DJI Fly app; rather, DJI chose to withdraw the app from the Google Play Store in 2021, citing compatibility and update distribution issues. Now, users can directly download the DJI Fly app from the DJI’s website.

Yes, the DJI Fly app can be used on tablets. However, before attempting to do so, make sure that the tablet is running a compatible version of the OS (iOS or Android); not all tablet models are supported.


The DJI app, specifically the DJI Fly app, is, without a doubt, a go-to app for many drone lovers in the US. And encountering issues with the app can be a significant hindrance to one’s flying experience. But with the right approach and a bit of patience, most problems can be resolved. With this guide, you know what is the right way to go about it.

Why trust Brownspace?

At Brownspace, we write about what matters most to the audience. We do well-researched work to provide in-depth knowledge of drones. Additionally, we interview people using drones to ensure the credibility of the drones used and offer real-life user experience to our readers. 

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Bwown Space Author

Hi, drone enthusiasts! Born with a natural curiosity for the skies, I developed a love for drones early in life. I began flying drones in 2017 and have since piloted some of the best drones available, such as the Yuneec Typhoon, DJI Mini, Mavic Pro, Hover Camera, and Phantom 3. With passion for drones and expertise gained over the years, I would love to share my knowledge of drones at Brownspace. Stay tuned for an insider’s perspective about drones. 

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